Repairs
WordPress and hosting faults
Critical errors, plugin conflicts, broken forms, SSL, DNS and hosting issues.
From A$249
Canberra-based WordPress and hosting support
Website still not working after someone has tried to fix it?
We’re based in Canberra and help with WordPress errors, PHP compatibility problems and difficult hosting faults. We agree on the scope and price before work starts.
Based in CanberraWebsite and hosting help for local and Australian businesses.
IT experience since 1998Hands-on website and hosting work.
Plain-English scopeKnow what is being investigated and what it costs.
Practical help for websites that need attention
The site may be broken, stuck on an old PHP version, sending errors or simply overdue for maintenance. Start with the problem you can see; we’ll help work out the safest next step.
Repairs
Upgrades
WordPress and PHP updates
Compatibility review, recoverable backup, supported updates and agreed checks for an eligible standard site.
A$249 fixed
Ongoing service
Hosting and website care
Hosting with clear allowances, plus optional WordPress care for supported sites.
Hosting from A$29/month
Website design
Small business websites
WordPress websites with a written scope, responsive layout and agreed launch checks.
From A$1,490
Choose the right type of work
A fixed price suits a problem that can be bounded. Hourly diagnosis suits faults where the cause is not yet clear. We agree which outcome you are buying before the work begins.
Fixed-scope work
- Standard WordPress and PHP upgrade: A$249
- Scoped WordPress repair: from A$249
- Hacked-site assessment and recovery: from A$399
- Eligible site transfer or backup recovery: from A$299
Hourly work
- Routine content changes: A$100/hour, A$50 minimum
- Specialist diagnosis: A$150/hour, one-hour minimum
- Accepted urgent or after-hours work: A$200/hour
- A spending cap is agreed before open-ended diagnosis
What happens next
Describe the problem
Send the website address and a short description. Please do not send passwords through the form.
Send the website address and a short description. Please do not send passwords through the form.
Assessment and scope
JXL confirms whether the work fits a package, needs a fixed quote or should begin with diagnosis.
JXL confirms whether the work fits a package, needs a fixed quote or should begin with diagnosis.
Safe implementation
Backups, staging and rollback are used where the job requires them. You receive a clear completion note.
Backups, staging and rollback are used where the job requires them. You receive a clear completion note.
Recent service work
Email authentication for managed domains
We’ve recently published DMARC monitoring records for selected managed domains and enabled Microsoft 365 DKIM signing where we had the right access. We can review the services that send mail for your domain, check SPF, DKIM and DMARC, and test real message delivery under an agreed scope.
Tell us what is not working
A website address and a short explanation are enough to start.